Order and Delivery
We have tried to keep things as straightforward and easy as possible for our customers at this sad time so there are three simple steps to follow:
1. Choose the box you prefer.
2. Then pick the bottle or trinket box of your choice to go with it
3. Proceed to the Checkout page where you will find a section for the choice of ribbon colour for your platform
Please contact us if you require international postage as this can easily be arranged.
You should receive your complete kit within five working days and you only need a teaspoon of your loved ones ashes for the bottles or pouches (trinket box), where they can stay with you forever as your own Memory in a Bottle.
We are committed to developing the highest standards of customer service and satisfaction. Our reputation is developing reliable and honest relationships based on trust with our customers and this is what drives us to make a success of what we are aiming to achieve; the perfect way to remember your loved ones.
We endeavour to ensure all our stock is available at all times and our pricing is correct. If, for any reason there will be a delay on your delivery we will contact you within 24hours of ordering.
You can also call us and order over the phone
All prices are inclusive of UK postage
Once your order has been placed we aim to have it processed and ready to be dispatched and returned to you within a week
We will send an email or call you when the item is due to be delivered
Shipping fees are for UK mainland deliveries the price is included ,we can ship to outside the UK by prior arrangement –please contact us for further details
ENJOY FREE SHIPPING
on all orders as our holiday gift for you!